Refund & Cancellation Policy

This Refund & Cancellation Policy explains how cancellations and refunds are handled for Hey Lalo subscriptions.

No Refunds

All payments made to Hey Lalo are non-refundable.
This includes, but is not limited to, partial months, unused time, or early cancellations.

If you cancel after a billing cycle has started, you will not receive a refund for that billing period.

You may cancel your subscription at any time with no penalties.

However:

If you cancel after a payment has been processed, your service will remain active until the end of the current billing period
No refunds will be issued for the remaining time in the billing cycle

For example, if you pay for the month and cancel on day 2, your service will remain active for the rest of the month, but no refund will be provided.

You can cancel your subscription in either of the following ways:

By submitting a request through our Contact Us page
👉 https://www.heylalo.digital/contact-us
By canceling directly from your account profile, if available

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

If you have questions about this policy, please contact us here:
👉 https://www.heylalo.digital/contact-us