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Privacy Policy

Hey Lalo (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and services.

Information We Collect

We may collect the following types of information:

  • Personal information such as name, email address, and phone number

  • Business information submitted through contact forms

  • Messages and data submitted via AI chat

  • Call data from AI-powered calls, which may be recorded for quality assurance and training purposes

  • Technical information such as IP address, browser type, device information, and usage data

  • Cookie and tracking data

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support

  • Operate, maintain, and improve our website and services

  • Power AI chat and AI call functionality

  • Communicate service-related updates

  • Analyze website traffic and performance

  • Comply with legal and regulatory obligations

AI Chat & AI Calls

Hey Lalo uses AI-powered chat and call tools to assist users automatically. Conversations may be monitored or recorded to improve performance and quality. AI responses are provided for informational purposes only and should not be considered legal, medical, or professional advice.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience. You can control or disable cookies through your browser settings.

Third-Party Services

We may use third-party providers such as analytics platforms, CRM systems, hosting providers, communication tools, and AI service providers. These third parties process data only as necessary to perform their services on our behalf.

Data Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers or when required by law, regulation, or legal process.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information, subject to applicable laws.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us here:
👉 https://www.heylalo.digital/contact-us

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